At neverafter, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and events. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to improve your experience with neverafter and deliver the best services possible. The types of personal data we may collect include:
- Personal Information: Name, email address, phone number, and payment information when you book an event or class.
- Account Information: Username, password, and preferences if you register for a membership account.
- Usage Data: Details of your visits to our website, including traffic data, location data, and communication data.
- Cookies: We use cookies to enhance your experience and gather information about site usage.
2. How We Use Your Information
We use your personal data to provide and improve our services, including but not limited to:
- Processing bookings and payments for our events, classes, and services.
- Sending you promotional materials, event updates, and newsletters (you can opt out at any time).
- Personalizing your experience with neverafter by tailoring content and services to your preferences.
- Providing customer support and addressing any queries you may have.
3. Data Security
Your privacy and data security are our priority. We use industry-standard encryption and secure technologies to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee the complete security of your data.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted partners and service providers who help us deliver our services. These partners are required to protect your information and use it only as necessary to perform their services.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal requirements.
- Opt out of marketing communications at any time.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes via email or by posting the updated policy on our website.
7. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
- Email: Info@neverafter.ca
- Phone: +1 613 301 7575